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Sub-processors

These are the companies that handle diner data for the restaurants that use Pulse. This list is Annex 3 of our Data Processing Addendum.

Pulse uses these companies to provide its service. We tell restaurants at least 30 days before a new company starts handling diner data. Last updated November 1, 2026.

Company What it does for Pulse Diner data it receives Where
Hostinger Hosts Pulse's servers, databases, files and backups All diner data United States (Boston)
Stripe Card payments, refunds, saved cards for made-to-order items, payouts Payment details entered in its form; name, email and phone for a saved card United States and other countries
Twilio Text messages: sign-in codes, order and booking texts, offers Phone number and message text United States
Mailtrap Email delivery and link click tracking Email address, email content, link clicks United States
Google Maps Platform Address search and maps on ordering sites What the diner types in the address field, and their IP address United States
Google Firebase App and browser notifications Device notification tokens and notification text United States
Anthropic AI features: personal offer messages, Ask AI reports First name and order history for personal offers; diner names and spending in Ask AI answers United States
Uber Direct Courier delivery, when you choose it for an order Name, phone, delivery address and its details, items United States
Apple and Google Wallet Rewards cards, when a diner adds one to a wallet Card holder name, points; for Apple, a device id and notification token United States

Services you connect yourself (your own arrangement with them, not Pulse's sub-processors):

Service When Diner data it receives
Clover, Square You connect your own POS Paid orders with name, phone and delivery address
Meta, Google and TikTok ad tools You add them to your ordering site Page and order events with their cookies; for Meta's Conversions API, only after the diner chooses Accept: hashed email and phone, order value and number

A restaurant can object to a new sub-processor by email within the notice period, as section 6 of the addendum describes: info@pulse-pos.com.

Online ordering for independent restaurants and cafés: your own ordering site, a live order dashboard and loyalty that brings regulars back.

info@pulse-pos.com

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